REFFRL Terms and Privacy

REFFRL Terms of Service

Effective Date: June 25, 2026

Welcome to REFFRL (“REFFRL”, “we”, “our”, or “us”). These Terms of Service (“Terms”) govern your use of the REFFRL platform, website, mobile application, and related services (collectively, the “Platform”).

By accessing or using REFFRL, you agree to these Terms.

If you do not agree, you must not use the Platform.

  1. About REFFRL

REFFRL is a referral management platform that connects businesses (“Partners”), individuals or organizations making referrals (“Catalysts”), and prospective customers (“Invitees”).

REFFRL facilitates referral opportunities and payment processing where applicable but is not a party to agreements entered into between users unless expressly stated.

  1. Eligibility

You must:

  • Be at least 18 years old.
  • Have the legal authority to enter into contracts.
  • Provide accurate and current information.
  • Maintain the security of your account.

You are responsible for all activity under your account.

  1. User Accounts

Users agree to:

  • Keep passwords confidential.
  • Maintain accurate profile information.
  • Promptly update any changes.
  • Notify REFFRL of unauthorized access.

REFFRL reserves the right to suspend or terminate accounts that violate these Terms.

  1. Referral Process

REFFRL provides tools to:

  • Submit referrals
  • Track referral status
  • Communicate referral updates
  • Process referral payments where applicable

REFFRL does not guarantee:

  • A referral will result in a sale.
  • A business will accept a referral.
  • A referral fee will be earned.

Referral acceptance and payment remain subject to each Partner’s referral program and agreement.

  1. Referral Payments

Where REFFRL administers referral payments:

  • Businesses agree to pay the referral commission owed upon completion of a qualifying transaction.
  • REFFRL may deduct its platform fee before distributing the remaining commission to the Catalyst.
  • Payment timelines may vary depending on verification and payment processing.
  • REFFRL may withhold payment while investigating suspected fraud or disputes.

Taxes remain the responsibility of each user.

  1. Business Responsibilities

Businesses agree to:

  • Accurately report completed transactions.
  • Honor published referral agreements.
  • Pay referral commissions owed.
  • Provide truthful transaction information.

Providing false information or intentionally avoiding payment may result in account suspension or legal action.

  1. Catalyst Responsibilities

Catalysts agree:

  • Referrals must be genuine.
  • Referrals must comply with applicable laws.
  • No spam or unsolicited communications.
  • No misleading statements.

Catalysts must only submit referrals they are authorized to make.

  1. Prohibited Conduct

Users may not:

  • Commit fraud
  • Impersonate others
  • Manipulate referral payments
  • Submit fake referrals
  • Abuse the Platform
  • Upload malicious software
  • Attempt unauthorized access
  • Violate applicable laws

REFFRL may remove accounts without notice for violations.

  1. Intellectual Property

All Platform content including:

  • Logos
  • Branding
  • Software
  • Graphics
  • Text
  • Design
  • Source code

remain the exclusive property of REFFRL Inc.

Users may not copy, reproduce, or distribute REFFRL intellectual property without written permission.

  1. Privacy

Use of the Platform is also governed by the REFFRL Privacy Policy.

  1. Third-Party Services

REFFRL may integrate with third-party providers including:

  • Payment processors
  • Email services
  • Identity verification providers
  • Analytics platforms

REFFRL is not responsible for third-party services.

  1. Limitation of Liability

To the fullest extent permitted by law:

REFFRL shall not be liable for:

  • Lost profits
  • Lost business opportunities
  • Indirect damages
  • Consequential damages
  • Data loss
  • Referral disputes
  • Business decisions made by users

Use of the Platform is at your own risk.

  1. Indemnification

Users agree to indemnify and hold harmless REFFRL from claims arising from:

  • Violation of these Terms
  • Fraudulent referrals
  • Breach of law
  • Misuse of the Platform
  1. Account Termination

REFFRL may suspend or terminate accounts for:

  • Fraud
  • Abuse
  • Violation of these Terms
  • Illegal activity
  • Non-payment

Termination does not eliminate outstanding financial obligations.

  1. Governing Law

These Terms shall be governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.

Any disputes shall be resolved in Ontario courts unless otherwise required by law.

  1. Changes

REFFRL may update these Terms periodically.

Continued use constitutes acceptance of revised Terms.

  1. Contact

REFFRL Inc.

Email: legal@reffrl.com

Website: https://reffrl.com

Privacy Policy

Effective Date: June 25, 2026

REFFRL values your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

Information We Collect

Information You Provide

  • Name
  • Email
  • Phone number
  • Business information
  • Payment information
  • Profile information

Automatically Collected Information

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Usage analytics
  • Cookies

How We Use Information

We use your information to:

  • Create accounts
  • Operate the Platform
  • Track referrals
  • Process payments
  • Provide customer support
  • Improve services
  • Detect fraud
  • Comply with legal obligations
  • Communicate updates

Referral Information

When a referral is submitted, information about the referring party, the prospective customer, and the participating business may be shared only as necessary to facilitate the referral process.

Users are responsible for ensuring they have appropriate permission to share personal information through the Platform.

Payment Information

Payment processing may be handled by trusted third-party providers.

REFFRL does not store complete payment card information.

Cookies

REFFRL uses cookies to:

  • Remember preferences
  • Improve performance
  • Analyze traffic
  • Maintain login sessions

Users may disable cookies through browser settings, although some features may not function properly.

Information Sharing

We do not sell your personal information.

We may share information with:

  • Payment processors
  • Service providers
  • Business partners involved in a referral
  • Legal authorities when required by law

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information.

However, no system can guarantee absolute security.

Data Retention

We retain information only as long as necessary to:

  • Operate the Platform
  • Meet legal obligations
  • Resolve disputes
  • Enforce agreements

Your Rights

Depending on applicable law, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion (subject to legal obligations)
  • Withdraw consent where applicable
  • Request information about how your data is used

To exercise these rights, contact us using the information below.

Children’s Privacy

REFFRL is not intended for individuals under 18 years of age.

We do not knowingly collect personal information from children.

International Users

If you access REFFRL from outside Canada, your information may be transferred to and processed in Canada or other jurisdictions where our service providers operate.

Changes to This Policy

We may update this Privacy Policy from time to time.

The “Effective Date” will indicate the latest version.

Contact Us

REFFRL Inc.

Privacy Officer

Email: privacy@reffrl.com

Website: https://reffrl.com

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